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Cancellation and Refund Policy
Effective Date: May 30, 2025
At Bright Mentors Pvt. Ltd., we are committed to providing quality education through a variety of learning modes, including online and offline tutoring. To maintain transparency and clarity, we have established the following Cancellation and Refund Policy:
1. No Refund Policy
All purchases made for our educational services are non-refundable. Once a payment has been processed for any course or tutoring service, Bright Mentors will not issue any partial or full refund under any circumstances. This applies to all services listed below.
2. Services We Offer
- IT Language Courses (Python, Full Stack Development, etc.)
- Vedic Mathematics
- Olympiad Coaching (Maths, Science, Reasoning, English)
- Online School Preparation (CBSE/ICSE – Classes 1 to 12)
- Home Tuition (By experienced personal tutors)
Each of these programs is custom-designed with dedicated resources and time allocations, making refunds impractical once the service has begun.
3. Session Cancellations
If a student is unable to attend a scheduled session, we require at least 24 hours’ notice to reschedule, subject to tutor availability.
Missed sessions without prior notice will be considered completed and are not eligible for rescheduling or refunds.
For demo classes, rescheduling is possible once per student, based on tutor availability.
4. Exceptional Situations
While we adhere strictly to our No Refund Policy, in extremely rare and genuine cases (such as technical failure or duplicate payment), the management may consider review on a case-by-case basis. However, such exceptions are not guaranteed.
5. Contact Us
For further information, queries, or assistance, please reach out to us:
- Phone: 1800 309 9824
- Email: [email protected]
Our team is always available to provide assistance whenever required
Let's Keep In Touch
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- Our Toll Free: 1800 309 9824
- +91 94296 93604 (10 ΑΜ Το 6 PM
From Monday To Saturday) - [email protected]
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About Us
Bright Mentors Private Limited is a growing ed-tech company dedicated to transforming the education experience for students across India. With a vision to make high-quality learning both accessible and affordable, we offer a wide range of academic and skill-based programs tailored for school students.
Our platform supports learners from Classes 1-12 and provides expert-guided preparation for competitive exams such as Olympiads and foundational courses for JEE/NEET. Through the power of personalized learning, interactive content, and expert mentoring, Bright Mentors is helping students unlock their full potential-right from the comfort of their homes.
What Makes Us Different?
Personalized Learning Experience
At Bright Mentors, we understand that no two students learn the same way. That's why we build customized
learning paths for each learner-supported by adaptive technology, engaging video content, quizzes, and
doubt-solving tools. Our learning platform ensures every student progresses at their own pace with clarity
and confidence.
Why Choose Bright Mentors?
In today's fast-paced, digital-first world, students need more than traditional learning. They need the right support, direction, and tools to succeed. Bright Mentors serves as a reliable learning partner, guiding students with innovative teaching methods, real-time progress tracking, and engaging content that promotes lifelong learning.
Our programs are designed to not just improve academic scores, but also to develop critical thinking, problem-solving skills, and subject mastery.
Our Core Services
We offer a variety of learning solutions designed to cater to every student's academic and skill development needs:
1. Olympiad: Structured programs at school level, district level, state level and national level.
2. IT & Language Program: Learn essential IT skills, coding, spoken English, and other language courses for future readiness.
3. Vedic Mathematics: Speed math techniques based on ancient Vedic principles to improve calculation speed and accuracy.
4. School Preparation: Subject-wise support for CBSE and State Boards from Classes 1 to 12.
5. Home Tuition: Personalized one-on-one tutoring delivered online by qualified educators, tailored to match each student's pace and understanding.
Our Three Pillars of Excellence
1. Personalized Learning Journeys
Using Al and data-driven insights, we design learning journeys that evolve with each student's strengths and challenges.
2. Technology-Enabled Learning
By merging the best teaching practices with powerful technology, we ensure every learner-regardless of geography-gets access to high-quality, engaging lessons through live classes, recorded content, and real-time analytics.
3. Expert Mentors & Interactive Content
We bring together passionate educators, innovative tools, and research-backed pedagogy to offer students a comprehensive, engaging, and outcome-focused learning experience.
Payments
Bright Mentors provides multiple secure and easy payment options. All transactions are encrypted and processed through trusted payment gateways. You can pay using internet banking, UPI, digital wallets, or QR code-based options.